An example day at a driving school

In the car, the learner matters, not the phone.

Lena runs a small driving school in Fürstenfeldbruck and would rather sit in the passenger seat next to her learners.

But enquiries, calls and cancellations tend to arrive in the middle of a lesson.

Lena and her driving school are example characters. This is a worked example.

A reply that does not wait until the end of the day.

Lena’s thoughts · example character

Between two lessons, the key still in her hand. And the phone is buzzing again.

GO takes over

GO puts the email in your inbox and drafts a reply with times from your opening hours. GO hides times that are already taken in your iPhone calendar. You read the text and approve it.

Winning learners. If you only reply in the evening, you may already have lost the family to the next driving school.

The enquiry arrives by email here. We set up further channels on request and agree them in writing before the contract starts.

More: Answering enquiries automatically

Worked exampleShow assumption

Assumption: 22 message enquiries a week, 7 minutes per reply without GO and 3 with GO, including finding a time. You still read, check, edit and approve.

88 min a week

The call waits until the lesson is over.

Lena’s thoughts · example character

The learner at the wheel, the phone off limits, and it rings. It has to wait, but not for long.

GO takes over

If your business number is connected, GO records the missed call on the call-back list. If the caller asks for it in the announcement, GO prepares a text message promising a call-back. You approve it and call back as soon as you have time.

Winning learners. If a call gets no reply, the caller may try the next driving school.

GO does not talk to callers itself. The text message is only sent if the caller explicitly asks for it. We name the provider and the fee per text message before the contract starts.

More: Following up missed calls

Worked exampleShow assumption

Assumption: 10 call-backs a week, 4 minutes of searching without GO and 1 with GO. Time on the phone is not counted as saved.

30 min a week

A cancellation becomes a new lesson.

Lena’s thoughts · example character

Mr Berger cancels his 15:00 lesson. Arrange a new time now, while the next learner gets in? No.

GO takes over

GO puts the message in your inbox and drafts a reply with suggested new times. You check the text and confirm the new appointment for your iPhone calendar.

Keeping learners. Anyone who gets no new suggestion after cancelling may not come back at all.

More: Automating appointment booking for trades businesses

Worked exampleShow assumption

Assumption: 10 cancellations a week, 5 minutes for the reply and the new lesson without GO and 2 with GO. You still confirm.

30 min a week

Live status for DHL and Deutsche Post

You know when the teaching material arrives.

Lena’s thoughts · example character

The theory handouts are running low. When does the delivery arrive? The number is somewhere in an email.

GO takes over

You scan the barcode or enter the number. GO recognises the carrier and, for DHL and Deutsche Post, shows the current status with its history.

Avoiding trouble. No learner is lost, but if you do not know when the teaching material arrives, it is hard to promise the next theory course reliably.

You capture parcels by barcode scan, from scanned letters or by hand. GO fetches the live status only for DHL and Deutsche Post; for other carriers you set the status yourself.

More: bytebrise GO at a glance

Worked exampleShow assumption

Assumption: 2 deliveries a week, 5 minutes for finding the number and asking for the status without GO and 1 with GO. Unpacking does not count.

8 min a week

The deadline is no longer lost in the glove compartment.

Lena’s thoughts · example character

The letter from the insurer has been in the tray since Monday. When does the money have to go out?

GO takes over

GO reads the letter from your photo, explains in plain words what it means and suggests the deadline. You confirm it, GO reminds you in good time and, if you wish, drafts a reply.

Avoiding trouble. No learner is lost here, but a missed deadline can cause trouble with the insurer.

The AI only receives the recognised text, never the photo. You check and confirm deadlines yourself. The reply is a draft that GO does not send; for mail from a court GO drafts none.

More: Data protection and security at bytebrise GO

Worked exampleShow assumption

Assumption: 4 letters a week, 5 minutes per letter without GO and 2 with GO for reading, sorting and noting the deadline. Checking, paying and replying stay with you.

12 min a week

You have already put work into that quote.

Lena’s thoughts · example character

The quote for the licence went out two weeks ago. Will anything come of it?

Planned for GO

A reminder with a suggested follow-up for open quotes is planned. This feature is not available yet.

Winning learners. Planned: without a follow-up, the quote for the licence may stay unanswered and the learner signs up with another driving school. This function is not available yet.

More: Following up quotes

Not in the total

Your work deserves to get talked about. Without pressure.

Lena’s thoughts · example character

Learners drive off happy. But ask for a review? That feels awkward.

Planned for GO

In future, GO is meant to prepare a request for an honest review that every learner receives in the same way, not only the satisfied ones. This function is not available yet; the requirements for sending it are still being clarified.

Being found. Planned: if you never ask for an honest review, you stay less visible to new learners. This function is not available yet.

Under Google’s policy, incentives such as discounts and filtering by satisfaction are not allowed. Every learner is asked in the same way, a few days after the training ends and regardless of the exam result, with no series of reminders. You reply to reviews yourself.

More: Requesting Google reviews automatically

Not in the total

A bytebrise service

The Google profile needs care. So does your evening.

Lena’s thoughts · example character

The dates for the next theory course still need to go online. But not tonight.

bytebrise takes over

bytebrise looks after your website and Google profile within the services you have booked, for example opening hours, services and photos. You check the preview in the email and approve the change.

Winning learners. Outdated course dates on a Google profile can lead prospects to turn up at the wrong time or call the next driving school.

Website subscription and Visibility are separate bytebrise services. We do not promise any particular Google ranking.

More: Renting a website and visibility on Google

Worked exampleShow assumption

Assumption: 50 minutes a week without bytebrise and 10 with it for opening hours, course dates and posts. The 40 minutes are separate from GO.

40 min a week

A little less for Lena to keep track of.

  1. Email enquiry about a licenceopenReply approved
  2. Call during a lessonopenCall-back on the list
  3. Cancellation for 15:00openIn the iPhone calendar
  4. Delivery of the teaching materialopenStatus in GO
  5. Premium invoice from the insureropenDeadline with reminder
  6. Follow up the class B quoteopenReminder ready
  7. Ask for a reviewopenRequest ready
  8. Website and Google profileopenbytebrise prepares updates
Weekly worked example
AreaAssumptionMin a week
Message enquiries22 × (7 − 3 min)88
Searching before call-backs10 × (4 − 1 min)30
Cancellations and new lessons10 × (5 − 2 min)30
Tracking parcels2 × (5 − 1 min)8
Post and deadlines4 × (5 − 2 min)12
Subtotal GO168
Website and Google profile (bytebrise)50 − 10 min, separate40

More than half an hour a day

back, with GO in the worked example

Calculation: 168 min a week ÷ 5 working days = about 34 min per working day.

Incidentally: that is 2 hrs 48 min a week and about 11 hrs a month (168 min × 46 weeks ÷ 12 months = 644 min). Holidays and public holidays are deducted as 6 weeks.

Separately: 40 min a week in the worked example for website and Google profile updates, a bytebrise service.

Set your own figures in the calculator

Not counted: following up quotes and review requests.

Worked example: more than half an hour more per working day for the learners instead of these admin tasks.

The separate worked example leaves more time to switch off in the evening.

These times are assumptions and a worked example.

More example stories: A Day with Martin (joiner), A Day with Nadine (hairdresser) and A Day with Tobias (electrician).

The figure “Customer contacts” only counts the stations of this story and is not a measured value. GO only prepares replies; nothing is sent until you approve it.

bytebrise GO from Fürstenfeldbruck costs €79, €149 or €399 a month depending on team size, plus a one-off €490 setup. All prices are final prices; under § 19 UStG no VAT is charged. See GO pricing.

bytebrise Visibility, the upkeep of your website and Google profile, costs €149 a month plus a one-off €490 setup, cancellable monthly. See Visibility prices.

Example calculation based on assumptions. Your figures may differ.

On to the app

More time for your learners. The decision stays with you.

GO drafts replies, suggests appointment times and reminds you about call-backs. See what you check and approve.

How approval works