A fictional day in the salon

At the chair, the client matters, not the phone.

Nadine runs a salon in Fürstenfeldbruck and would rather be at the chair.

But calls, messages and cancellations tend to arrive just when both hands are busy.

Nadine and her salon are fictional. This is an example, not a customer story.

A hair salon with three basin chairs, shelves of hair colour and a reception desk in the background; example image.
Example image of a hair salon, not Nadine’s salon. Nadine, her clients and her business are fictional.

A reply that does not wait until lunchtime.

Nadine’s thoughts · fictional character

Foils in her hair, gloves on. And the phone is buzzing again.

GO takes over

GO puts the email in your inbox and drafts a reply with times from your opening hours. GO hides times that are already taken in your iPhone calendar. You read the text and approve it.

Keeping clients. If you only reply in the evening, you may already have lost the client to the next salon.

The enquiry arrives by email here. We set up further channels on request and agree them in writing before the contract starts.

More: Answering enquiries automatically

Worked exampleShow assumption

Assumption: 20 message enquiries a week, 6 minutes per reply without GO and 3 with GO, including finding a time. You still read, check, edit and approve.

60 min a week

The call waits until her hands are free again.

Nadine’s thoughts · fictional character

Colour on, hood dryer on, and the phone rings. It has to wait, but not for long.

GO takes over

If your business number is connected, GO records the missed call on the call-back list. If the caller asks for it in the announcement, GO prepares a text message promising a call-back. You approve it and call back as soon as you have time.

Keeping clients. If a call gets no reply, the caller may try the next salon.

GO does not talk to callers itself. The text message is only sent if the caller explicitly asks for it. We name the provider and the fee per text message before the contract starts.

More: Following up missed calls

Worked exampleShow assumption

Assumption: 12 call-backs a week, 4 minutes of searching without GO and 1 with GO. Time on the phone is not counted as saved.

36 min a week

A cancellation becomes a new appointment.

Nadine’s thoughts · fictional character

Ms Seidl cancels her 12:30 appointment. Arrange a new time now, with wet hands? No.

GO takes over

GO puts the message in your inbox and drafts a reply with suggested new times. You check the text and confirm the new appointment for your iPhone calendar.

Keeping clients. Anyone who gets no new suggestion after cancelling may not rebook at all.

More: Automating appointment booking for trades businesses

Worked exampleShow assumption

Assumption: 8 cancellations a week, 5 minutes for the reply and the new appointment without GO and 2 with GO. You still confirm.

24 min a week

Live status for DHL and Deutsche Post

You know when the colour arrives.

Nadine’s thoughts · fictional character

The bleach is running low. When does the delivery arrive? The number is somewhere in an email.

GO takes over

You scan the barcode or enter the number. GO recognises the carrier and, for DHL and Deutsche Post, shows the current status with its history.

Avoiding trouble. No client is lost, but if you do not know when the colour arrives, it is hard to promise colouring appointments reliably.

You capture parcels by barcode scan, from scanned letters or by hand. GO fetches the live status only for DHL and Deutsche Post; for other carriers you set the status yourself.

More: bytebrise GO at a glance

Worked exampleShow assumption

Assumption: 3 deliveries a week, 5 minutes without GO and 1 with GO for finding the number and asking for the status. Unpacking does not count.

12 min a week

The deadline is no longer buried under the till receipts.

Nadine’s thoughts · fictional character

The letter from the wholesaler has been in the tray since Monday. When does the money have to go out?

GO takes over

GO reads the letter from your photo, explains in plain words what it means and suggests the deadline. You confirm it, GO reminds you in good time and, if you wish, drafts a reply.

Avoiding trouble. No client is lost here, but a missed deadline can cause trouble with the wholesaler.

The AI only receives the recognised text, never the photo. You check and confirm deadlines yourself. The reply is a draft that GO does not send; for mail from a court GO drafts none.

More: Data protection and security at bytebrise GO

Worked exampleShow assumption

Assumption: 4 letters a week, 5 minutes per letter without GO and 2 with GO for reading, sorting and noting the deadline. Checking, paying and replying stay with you.

12 min a week

You have already put work into that quote.

Nadine’s thoughts · fictional character

I wrote a quote for the wedding in May. Will anything come of it?

Planned for GO

A reminder with a suggested follow-up for open quotes is planned. This feature is not available yet.

Keeping jobs. Planned: without a follow-up, the quote for bridal styling may stay unanswered, and the bride books elsewhere. This function is not available yet.

More: Following up quotes

Not in the total

Your work deserves to get talked about. Without pressure.

Nadine’s thoughts · fictional character

Clients leave happy. But ask for a review? That feels awkward.

Planned for GO

In future, GO is meant to prepare a request for an honest review that every client receives in the same way, not only the satisfied ones. This function is not available yet; the requirements for sending it are still being clarified.

Being found. Planned: if you never ask for an honest review, you stay less visible to new clients. This function is not available yet.

Under Google’s policy, incentives such as discounts and filtering by satisfaction are not allowed. Every client is asked in the same way, a few days after the appointment, with no series of reminders. You reply to reviews yourself.

More: Requesting Google reviews automatically

Not in the total

A bytebrise service

The Google profile needs care. So does your evening.

Nadine’s thoughts · fictional character

The opening hours for the public holiday still need to go online. But not tonight.

bytebrise takes over

bytebrise looks after your website and Google profile within the services you have booked, for example opening hours, services and photos. You check the preview in the email and approve the change.

Keeping jobs. Outdated opening hours on a Google profile can mean clients arrive at a closed door or call the salon next door.

Website subscription and Visibility are separate bytebrise services. We do not promise any particular Google ranking.

More: Renting a website and visibility on Google · Visibility for hair salons in Fürstenfeldbruck

Worked exampleShow assumption

Assumption: 50 minutes a week without bytebrise and 10 with it for opening hours, price list and posts. The 40 minutes are separate from GO.

40 min a week

A little less for Nadine to keep track of.

  1. Email enquiry about balayageopenReply approved
  2. Call during the colour development timeopenCall-back on the list
  3. Cancellation for 12:30openIn the iPhone calendar
  4. Delivery of the hair colouropenStatus in GO
  5. Invoice from the wholesaleropenDeadline with reminder
  6. Follow up the bridal styling quoteopenReminder ready
  7. Ask for a reviewopenRequest ready
  8. Website and Google profileopenbytebrise prepares updates
Weekly worked example
AreaAssumptionMin a week
Message enquiries20 × (6 − 3 min)60
Searching before call-backs12 × (4 − 1 min)36
Cancellations and new appointments8 × (5 − 2 min)24
Tracking parcels3 × (5 − 1 min)12
Post and deadlines4 × (5 − 2 min)12
Subtotal GO144
Website and Google profile (bytebrise)50 − 10 min, separate40

About half an hour a day

back, with GO in the worked example

Calculation: 144 min a week ÷ 5 working days = about 29 min per working day.

Incidentally: that is 2 hrs 24 min a week and about 9 hrs a month (144 min × 46 weeks ÷ 12 months = 552 min). Holidays and public holidays are deducted as 6 weeks.

Separately: 40 min a week in the worked example for website and Google profile updates, a bytebrise service.

Set your own figures in the calculator

Not counted: following up quotes and review requests.

Worked example: about half an hour more per working day for the client at the chair instead of these admin tasks.

The separate worked example leaves more time to switch off in the evening.

These times are assumptions, not measured customer results.

The figure “Customer contacts” only counts the stations of this story and is not a measured value. GO only prepares replies; nothing is sent until you approve it.

bytebrise GO from Fürstenfeldbruck costs €79, €149 or €399 a month depending on team size, plus a one-off €490 setup. All prices are final prices; under § 19 UStG no VAT is charged. See GO pricing.

bytebrise Visibility, the upkeep of your website and Google profile, costs €149 a month plus a one-off €490 setup, cancellable monthly. See Visibility prices.

Example calculation based on assumptions. Your figures may differ.

On to the app

More time at the chair. The decision stays with you.

GO drafts replies, suggests appointment times and reminds you about call-backs. See what you check and approve.

How approval works